YURIY BORETSKYY
Date of birth: 23 March 1992
Address: Lviv, Symona Petliury Street, 12
Education
на Jobs.uaLviv Academy of Commerce
Master’s degree in economics
Work Experience
Zoom Support
technical support representative
• - Main responsibilities (Support and provide world-class customer service via Phone , Identify and assess customers' needs to achieve satisfaction , resolve customer complaints , troubleshoot software – related issues on Windows )
Ukrtelecom
Technical Support Specialist
• - Position (technical support specialist)
• - Main responsibilities (Support and provide customer service via Phone , resolve customer complaints , troubleshoot internet – related issues )
Skills
- - Windows OS (advanced user)
- Peripheral devices configuring
- - Linux experience .
- . Terminal (bash) , writing simple scripts .
- - Networking principles, OSI model understanding .
- - Fluent English
