FIRST NAME / SURNAMEВ Rabai Choukri
NATIONALITYВ В Moroccan
DATE OF BIRTHВ 01. 01. 2001
GENDER Male
DESIRED POSITIONВ В
Support Agent
Work Experience
DATES
POSITION
RESPONSIBILITIES
Choukri Rabai
В В
Support Agent
March 2020 - October 2020
Support Manager
resolution of customer complaints, applying
effective negotiation techniques;
troubleshooting of technical–related issues with
the software, applying internal tools;
provision of customers with information on
resolving issues themselves;
maintaining accurate log entries of requests with
fault details and contact information.
Curriculum vitae
Education and Training
DATES
TRAINING
Skills and Competences
LANGUAGE SPOKEN
SKILLS
2019 - present
Medical Student;
Dentistry
ZSMU
Certificate of knowledge of French Language
(upon request)
Arabic
French
English
Russian
Ukrainian
• Excellent mastery of the French language;
• Communication Skills;
• Fast Learner;
• Troubleshooting Skills;
• Detail Oriented;
• Windows, macOS, iOS, Android, Excel, Microsoft
Office.
