Summary
I want to work HR/HR Generalist. Graduated from Hillel School (direction recruiting / HR).
I received modern knowledge, skills and now I am full of energy and desire to apply all the skills in my work. Despite the fact that I have extensive experience in working with people, managing a team and making managerial decisions, communicating with management and clients, analyzing, building business processes, preparing documents, reports, organizing committees and much more, I am ready to start my own work from a junior to go all the way to career growth and become the head of the HR department. I want to work in a team, help employees develop, feel involved in the work, feel the team spirit. I want my work to bring effective results to the company.
Skills
- handing the full recruitment process,
- searching and headhunting candidates (LinkedIn, Facebook, GitHub, Jinni, Duo, work. ua, rabota.ua, Boolean search and X-Ray),
- resume screening, conducting interviews,
- preparing interview results, giving feedback for candidate and the company after the interview,
- preparing job offers and sharing them with candidates application writing,
- supporting candidates through all stages of the hiring process, including actual adequate feedback,
- сandidate&# 039;s database maintenance,
- communicate with candidates, foster long relationships with them,
- preparing recruitment reports,
- preparing the candidate&# 039;s CV, who in the recruitment process,
- preparing reporting for top management (effectiveness of the team, search channels…),
- management skills, communication skills, marketing, and sales skills,
- supporting positive companies image on the job market social media,
- multitasking and time management,
- HR: onboarding and adaptation process, exit process, full cycle of HR processes from search to dismissal (Personnel assessment, writing and conducting surveys, personnel assessment, competency matrix, One-on-one, techniques, employee retention, HR - brand).
Experience
Additional education
JSC "Bank SICH" на Jobs.ua, Kyiv City, Ukraine
Deputy Head of Department in the Corporate Business Structure of the Bank
Job responsibilities:
- Development of qualitative and quantitative indicators of the client base.
- Development and implementation of a system for determining the priority of customer service in order to effectively engage in service.
- Analysis of customer segments in order to understand their needs, form a system of cooperation with customers of each segment and determine the appropriate direction of their service.
- Participation in the development of service standards for relevant customer segments.
- Formation and modification of customer-oriented offers, development of loyalty programs for existing and potential customers.
- Conducting marketing research of the market, formation of business ideas and directions for their implementation.
- Providing consulting support to employees on effective sales of products/services to customers.
- Ensuring communication with departments on requests for individual tariffs and rates. Analysis and submission of accepted requests to collegial bodies.
Private business на Jobs.uanow), Kyiv City, Ukraine
Sexologist, psychologist - consultant, instructor of Imfitness. The holding of trainings.
- Training sessions for groups of clients, consultations.
- Preparation and implementation of events.
- Organization of the sales department.
- Team management.
JSC Ukreximbank на Jobs.ua, Kyiv City, Ukraine Head of Department
Job responsibilities:
- Management of the unit;
- Analysis of competitors&# 039; tariffs;
- Efficiency of customer service;
- Effectiveness of current bank tariffs;
- Preparation of applications for consideration by the tariff committee;
- Development of electronic business processes, electronic tariff directory, manager notification system;
- Control over the implementation of management decisions;
- Development of tariff policy;
- Development of documents regulating the work of the tariff committee, tariff-setting processes.
JSCB Forum на Jobs.uaKyiv City, Ukraine Head of the department (in the structure of the marketing department)
Hillel IT school (Oct 2022– Jan 2023)
Recruiting /HR
Education
Interregional Academy of Personnel на Jobs.uagraduated as an external student))
Faculty: Economics and business management.
Chernihiv State Pedagogical Institute на Jobs.ua
Faculty: Methodology, psychology and pedagogy of primary education.
National training center of bank employees of Ukraine на Jobs.ua
"Organization of the process of attracting, servicing, retaining customers and selling banking products"; seminar "Practice of managing banking products".
Languages
English: Pre-intermediate (Studying now)
Russian, Ukrainian: native
